Management
Consulting
Certification
MANAGEMENT CONSULTING CERTIFICATION
Leading to Management Consulting Institute Level 1 certification (upon passing examination). This programme is also available under the HRDF-SBLKHAS and PERKESO PENJANAKERJAYA schemes.
INTRODUCTION
Complex problem solving is becoming a critical skill in demand for the future*, as we prepare for Industry Revolution 4.0. Indeed, the core of world-class managers and consultants is addressing unstructured problems, ambiguity and dynamic changes associated with IR 4.0.
The top skills most desired by organisations today are problem solving, team working, communications and critical thinking, which are the focus areas of this Level 1 certification programme.
You will learn tools designed by professional consultants to help you be a trusted advisor, use structured thinking, get quality outputs and build compelling presentations.
TARGET AUDIENCE
The Level 1 certification programme is designed for managers, employees and teams who need structured methodology in facilitating organisational change:
- Change agents: Bringing their organisation to the next level and business success
- Corporate, regional or global leads: Building a culture of structured thinking and communications
- Managers and project or technical leads: Developing advanced skills in logical thinking, problem solving and communications
OUTCOMES & COMPETENCIES
At the end of this workshop, participants would be able to:
- Identify the key problem affecting their business area
- Design an approach to solve that problem
- Know how to get resources and commitment to get a project started
- Manage individuals, teams and key stakeholders to execute projects
- Communicate with key stakeholders to drive decisions and actions
Participants will develop mastery of Four Core Competencies of a World-Class Consulting Professional:
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STRUCTURED THINKING Create Focus, Impact and Clarity |
Structure is the essence of everything management consultants do. It drives their communication style, problem-solving methodology, and behavioural characteristics. Logic helps consultants approach complex and frequently ambiguous issues with systematic precision. |
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WORKING WITH TEAMS Create Performance and Efficiency |
Management consultants consistently work with diverse, cross-functional teams. The ability to work well on teams involves understanding when to lead and when to follow, managing competing motivations and learning styles, and driving performance with appropriate metrics. |
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PROFESSIONAL STANDARDS Create Strong, Trusting Business Relationships |
Establishing trust and build relationships with clients and co-workers is essential to success. Being a valuable management consultant means being a trusted advisor who honours agreements and utilizes positive interpersonal skills to develop relationships. |
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CONSULTING CONTEXT Create a Common Language for Problem Solving |
To be effective, it is important to know the language, tools and frameworks used by consultants and business leaders. Mastering these will enable participants to skilfully synthesize information from all a variety of business and consulting insight. |
DURATION
3 days, starting at 9a.m. and ending at approximately 5p.m.
COURSE CONTENT
The Level 1 certification workshop will cover:
DAY 1
Professional Behaviour and EthicsThe focus of this section is on the code of conduct instructed at Arthur D. Little. Participants learn professional behaviour and ethics needed to make a lasting impression on clients and establish long-term credibility.
Pyramid PrincipleThe Pyramid Principle is a powerful thinking process designed to structure questions, research, analysis and communication. It can be used in everything from day-to-day communication to formal writing and communication. Participants will learn the Situation, Complication, and Key Question (SCQ) methodology instructed by Barbara Minto from McKinsey & Co. This section provides participants with a methodology to create the structure needed to organize data and determine the client’s Key Question.
Problem Definition and Issues AnalysisApply Issues Analysis and Pyramid Principle techniques to answer the Key Question, create a workplan and framework to solve client’s Key Question and properly allocate resources to deliver a consulting-level solution to the client’s problem.
DAY 2
Data Gathering and AnalysisUse both primary and secondary methods for gathering data, carry out interviews and incorporate the findings into the presentation
Creating Professional Findings and Recommendations PresentationCommunicate effectively—build and deliver a compelling presentation. Participants will learn how build presentation slides and create a compelling story-line based on their SCQ, Issues Analysis and work-plan.
DAY 3
Certification WorkshopRevise key concepts, familiarise with the exam format, and prepare for MCI Level 1 exam.
MCI Level 1 ExaminationTake the two-hour online exam, comprising of 100 multiple choice questions. (Please bring own laptop.)
Next StepsPut learning into action and start building your community of practice. Prepare for Level 2 certification (optional).
THE MCI CONSULTING FRAMEWORK
WHY MCI?
- An end-to-end structured approach to problem solving—from identifying the root cause to Client or Stakeholder communications.
- A robust, comprehensive and practical methodology designed by consultants for consultants, taught at universities at MBA/ DBA level
- People-centric approach to engage with and address the Client’s key issue through team collaboration
- Globally recognised certification and pathway to professionalism in management consulting
Tarek Khoury Senior Consultant | PwC
Jamal Blackwell Senior Consultant | Booz Allen Hamilton
Diego De Vries Senior Consultant | Deloitte
MCI CERTIFICATION PATHWAY
The methodology taught in the MCI Level 1 certification workshop applies to Level 2 certification, which is an action project that builds on the learnings of Level 1. Participants can be certified in Level 2 by completing a live action project, making a business presentation and submitting a report.
CERTIFICATION AWARDED BY MCI
The Management Consulting Institute (MCI) is a global non-profit organization founded by a group of industry professionals and management consultants from around the world. Our mission is to contribute to excellence in the management consulting field by promoting standards and connecting experts and practitioners in a professional community.
The Standards Board is responsible for maintaining certification standards and contributing to the development of the professional community.
Management Consulting Institute Standards Board
Ronald Jonash
Former Senior Partner
Stephen Hodges
President
Holger Kohler
Management Consultant
Pamela McNamara
Former CEO
Join our upcoming public workshops
OTHER MCI CERTIFICATIONS
Management Consulting Certification – Level 2 (MCI Level 2)
Apply learnings from Level 1—work on a real case with a Sponsor or Client. Identify the key problem, structure your analysis, conduct research and present findings with clarity.
MoreStrategy Implementation Certification (MCI Level 3)
Develop the optimal design for executing and realizing that strategy using the REALIZE™ Strategy Execution Methodology.
MorePAST WORKSHOPS AND TESTIMONIALS
"I would like to take this opportunity to say thank you for your good guidance throughout the course until pass the exam. I have learnt a lot and found the class very knowledgeable and enlightening. This programme has helped me to reorganise information in a structured order and changed how I communicate during presentation. I would not hesitate to recommend this this course to anyone. Thanks again Dr Cynthia and team."
"Through this workshop, I have learned to have more structured thinking which will assist me to sharpen my problem solving skills and enhance the skill of effective communication through presentations. I also had the opportunity to build great networking among the participants. My trainer, Dr. Cynthia is very outstanding and knowledgeable. I would therefore highly recommend this Management Consulting certification workshop."
"I have a much better understanding of defining and solving the problem using a structured process, applying data gathering techniques and analysis, and finally converting the findings and recommendations into a compelling presentation. Dr. Cynthia has demonstrated her mastery in the subject by delivering an engaging and enthusiastic lecture. I would highly recommend this course to anyone to become a more effective and better consultant."
"Learning and succeeding in Level 1 MCI Consulting Methods certification is an exciting breakthrough. It was an eye-opening experience on how a structured issue identification procedure can facilitate effective and efficient consultation process. The invigorating and well-executed sharing session by Dr. Cynthia Ee from Clarus Consulting was really effective in providing understanding and application of every step from information management, identification of key issues to the best method in communicating findings. AGD will certainly continue to send officers for this certification program."
"The learning journey to acquire the competencies of a consultant via Level 2 was indeed very enriching and fulfilling. The field work and feedback received from trainers and client provide valuable experience - enhancing the confidence level to provide consulting services in a structured manner. By adopting and adapting the consulting process with my expertise in education management and leadership, we were able to achieve our project objectives. We received strong endorsement from the client and are currently embarking on the next project. Recommending my colleagues for Level 3 Strategy Implementation to complete the learning journey!"
"The knowledge from MCI Level 1 certification has enabled me to carry out project assignments required for MCI Level 2 certification. The methodology provides an end-to-end approach and structured process of analysing the client's key question, providing solutions, doing research and preparing presentations. It is a very effective and efficient process that can be applied and implemented during the consultation session. I am grateful to have the opportunity to improve my competency as a certified consultant."
VIDEO TESTIMONIALS
OTHER PROGRAMMES
Our certification programmes are HRDF-SBL-KHAS and approved under the PERKESO PENJANAKERJAYA scheme. For assistance to apply, please contact us. Terms and conditions apply.